Privacy Policy

We thank you so much for being part of ("Company," "we," "us," or "our") Trek Ways Nepal Pvt. Ltd. We are serious and committed to protect your personal information, data and your right of privacy. You can always write us at info@trekwaysnepal.com  if you do not agree with our privacy policy or if you have any questions.

Once you reach to our website trekwaysnepal.com and use our services means you trust us. Once you trust us it is our responsibility to take your privacy seriously. We would like to explain how we collect your information how do we use and your right to have in relation to it. Please read it carefully and if you do not agree with our privacy policy please either suggest us the point or not to use our services.

This privacy policy applies to all information collected through our website trekwaysnepal.com and related to use our services, sales, marketing, events or sales mission (we refer to them collectively in this privacy policy as the "Services"). 

Information we collect from you: The personal information we collect from you is depends up on your interactions with us and service you use. We do collect from you, Full name, Nationality, Passport copy, Phone number, email address etc.

We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Himalayan Bank Limited. You may find their privacy policy here. https://www.himalayanbank.com/en/privacy-policy 

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.   

Information collect automatically:  Some information such as IP address and Browser collect automatically once you visit our web page.

We use your information:  We use the information we collect or receive to send administrative information to you. We may use your personal information to send you the product, service, and new feature information and/or information about changes to our terms, conditions, and policies.  We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. We also may use your information to request feedback and to contact you about your use of our Services. We may use your information to provide you with the requested service. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. 

We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end-users and does not include personal information. We will not use identifiable personal information without your consent.

Your information will be shared: We may have to share your personal information to our vendors, Consultations, or service providers on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity.

We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

Cookies and other tracking technologies: We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Keep your information: We keep your information as long as it is necessary to fulfil the purposes. No purpose in this policy will require us to keep your personal information for longer than 1 year. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

Your Policy rights:  If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.   

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services.

Update privacy policy: We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

To request to review, update, or delete your personal information, please submit a request form by clicking here >>>>Contact us form.  We will respond to your request within 30 days.

If you have questions or comments about this policy, you may email us at info@trekwaysnepal.com 

Trek Ways Nepal P. Ltd.

Thamel, Kathmandu
Nepal